Hope at Hand Limited is committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR). This notice explains how we collect, use, and protect your personal data.
What personal data do we collect?
– Identifying information (name, address, phone number, email)
– Health information (medical history, test results, treatment plans)
– Demographic information (age, gender, ethnicity)
– Technical information (IP address, browser type, device type)
How do we use your personal data?
– Provide healthcare services and treatment
– Manage and administer your care
– Communicate with you and your healthcare providers
– Conduct research and analytics
– Comply with legal and regulatory obligations
Legal basis for processing your personal data:
– Consent
– Contractual obligation
– Legal obligation
– Public interest
– Legitimate interest
Data sharing and disclosure:
– We may share your personal data with healthcare providers, insurers, and regulatory bodies
– We may also share your data with third-party processors, such as IT service providers
Data security and protection:
– We implement appropriate technical and organizational measures to ensure data security and integrity
– Access to personal data is restricted to authorized personnel
Data subject rights:
– Right to access and rectify your personal data
– Right to erasure and restriction of processing
– Right to object to processing and data portability
– Right to lodge a complaint with the supervisory authority
Data retention:
– We retain personal data for as long as necessary for the purposes stated above
– We also retain data as required by law or regulation
Changes to this notice:
We may update this notice from time to time. Please check back regularly for the latest version.
Contact us:
If you have questions or concerns about our GDPR compliance or data protection practices, please contact our Data Protection Officer at info@hopeathand.co.uk